Emergency Nurses and Support Team


The ED functions with approximately 140 Registered Nurses (RNs) and 14 Hospital Aides. The other staff are:

  • 1 Nurse Manager

  • 10 Associate Clinical Nurse Managers (ACNMs)

  • 2 Nurse Practitioners

  • 2 Clinical Nurse Specialists (Nurse Practitioner Candidates)  

  • 2 Nurse Educators

  • 2 Speciality Nurses (providing nursing coaching support)

  • 1 Nurse Coordinator of Clinical Projects

  • 1 Nurse Researcher – Joint appointment with the University of Otago Postgraduate Nursing Unit

  • 1 Roster Support

  • 1 Administrative Support to the Nurse Manager

  • 1 Administrative Support to the Clinical Director


This department is one of the busiest in Australasia and is a very exciting, rewarding and supportive environment to work in. The staff find their work both challenging and rewarding, and many return after undertaking their overseas experiences.

Previous emergency nursing experience is not necessarily essential and we provide a course in emergency nursing designed specifically for nurses without ED experience. All new staff undertake an orientation programme that can be tailored to previous experiences. We support nurses with education tailored to their needs. This includes a partnership with the Ara Institute of Canterbury to provide a graduate certificate in emergency nursing, the national triage course in partnership with the College of Emergency Nurses NZ, and courses including: CORE resuscitation, ENPC (paeds), TNCC (trauma), EMSB (burns) and PROMPT (maternity) courses in partnership with the Australian College of Emergency Nursing. More information is available​.

With the department experiencing increasing demand there are many opportunities for RNs to extend their current skills, and work in a semi-autonomous fashion. The department is committed to pushing the boundaries of emergency nursing, with an end goal of nurse-led patient management for a number of presentations. To support this we have various nurse initiated drug protocols, x-rays and direct nurse referrals to other clinical areas. Teamwork with medical and allied health staff is the backbone of any ED and is no different here in Christchurch. Nursing staff receive great support from their colleagues of all disciplines.


Nursing Roster 

The nursing roster is compiled by a full-time Roster Coordinator and is overseen by the Roster Governance Group. This group is made up of the Nurse Manager, ACNM with the roster portfolio, Roster Coordinator and representatives from the registered nurses and hospital aides within the department. 

All nurses within the department work a mixture of 8 and 10 hour shifts. The nursing roster is made up of two components: 

  • The rolling roster.
  • The shift indicator tool roster. 

The rolling roster is a six week rotating cycle of 8 and 10 hour shifts and this is allocated to all RN's in the department with an FTE of 0.625 and above. The shift indicator tool roster is allocated to all RN's with an FTE of below 0.625 and is based upon the shifts available on the roster from the rolling roster. Registered nurses on the shift indicator tool roster are sent through the shifts that will be available for the upcoming weeks of roster approximately 9 weeks in advance and indicate their availability for these shifts through a survey tool on Google Drive. 

The roster is explained in further detail to all nurses when they commence employment within the department and during the ED Orientation Days which are held multiple times a year to accommodate the differing dates of staff employment. ​​


Nursing Teams

Nurse ​​Manager

Anne Esson

Esson Anne.jpg 

tel: (03) 364 0281; mobile: 027 212 7461 email: anne.esson@cdhb.health.nz


Associate Clinical Nu​rse Managers (ACNM)

Rac​​hel Burt


  • Respiratory 
  • Hyperbaric 
  • Cardiothoracic and vascular surgery 
  • Health care of the elderly 
  • IP&C – Hand hygiene
  • DEU for nursing students
  • Nurse initiated analgesia
  • Resuscitation and trauma​

Kate Coop​er

Kate Cooper.JPG 


  • Emergency planning: Major Incident Planning
  • Primary and secondary care interface

Martin Dug​​​gan



  • Cardiology
  • Nurse initiated treatment
  • Musculoskeletal injuries
  • Emergency Planning: HAZMAT

Bridget F​​​enwick

Fenwick Bridget.jpg 


  • Infection control link nurse
  • Waste disposal
  • Emergency Observation
  • Support and retention of nursing staff

Emily​ Fielder​ BHSc; PGCert HealSci (Endorsed Emergency Nursing)​; RCompN

  • ​Orthopaedics and spinal
  • Resuscitation​​ area
  • Mental health
  • DEU student support
  • Nephrology

Barbara ​​​Nelson

Nelson-Barb 6x4.jpg 


  • Surgical presentations and patient flow
  • Health and Safety Representative
  • TNCC – course preparation for staff
  • Wireless communication
  • Emergency planning: Pandemic

Rebe​​​cca Lowery

Lowery Rebecca.jpg 


  • Procedural sedation
  • In situ simulation training
  • O & G
  • Advancing nursing practice
  • Resuscitation and trauma

Trace​​y Williams ​PGCert HealSci (Endorsed Emergency Nursing); RGON


  • Forensic evidence collection guidelines and police liaison
  • Family violence
  • Death protocols and procedures
  • Nursing documentation
  • Cardiology
  • Trauma
  • ICU
  • EMST course coordinator for the Royal Australasian College of Surgeons
  • Primary care and Acute Demand
  • Wireless communication
  • Cultural safety
  • Hospital aides
  • Annual leave for RNs and Aides
  • ​ED coordinator for the Friends of the ED (FEDs)​

Sally ​​Yarwood

  • ​Trauma
  • Mentoring and coaching 
  • Resuscitation and trauma
  • ICU
  • Hyperbaric 
  • Respiratory 
  • Cardiothoracic 
  • Radiology​​

Lisa Salt​​



  • Ambulatory
  • Neurology and neurosurgery
  • Mental health (shared with Emily Fielder)
  • Nursing d​ocumentation
  • Hand hygiene

Nurse Practitioners

Paddy Holbr​​ook MSc Nursing; RGON



  • Nursing autonomy
  • Pain management
  • Nurse initiated treatments
  • Orthopaedic – musculoskeletal injuries
  • Emergency Planning: Relocation

Morag​​​ Lawson BSc(Hons) neuroscience; DipHE Nursing; PGDip Health Sciences (endorsed in acute nursing); RN


  • Advocate for advancing nursing skills and practice e.g.,nurse initiated treatments and the Clinical Nurse Specialist role
  • Orthopaedics: musculoskeletal injuries
  • ICU 
  • Head and spinal injuries​​

Clinical Nurse Spec​ialists - Nurse Practitioner Candidates​

​Frances MacDonald

MacDonald Frances.jpg


  • Global health 
  • Infectious diseases
  • Paediatrics – optimising ED experience 
  • Sexual health 
  • Health promotion
  • Ophthalmology 
  • Ambulatory / minor injuries 
  • Advancing nursing practice in the acute care environment  
  • Streamlining care provision through development of IT solutions 

Carla Turnbull


  • TBA

E​​​duca​​​​​​t​​​ion T​​eam

Nurs​​​e Ed​​​ucators

Leona ​Robertson M Heal Sci (Clinical); PG Cert Clinical Teaching; PG Cert Emergency Nursing; RGON

Robertson-Leona 6x4.jpg 


  • Foundation Course in Emergency Nursing
  • Clinical teaching
  • Curriculum design
  • NZASH (NZ Association for Simulation in Healthcare) committee member
  • Wound Management
  • Curriculum design
  • Foundation Course in Emergency Nursing Liaison
  • Simulation – Team training and In-situ Simulation programme
  • NZ Association for Simulation in Healthcare (NZASH) Committee Member
  • Wound Management and Burns
  • EMSB / TNCC / ENPC / Triage Liaison
  • Trauma & Resuscitation training
  • Cardiology
  • Standing orders devlopment
  • ED Net P development
  • DEU Liaison 
  • CDHB Nurse Educators Rep

Tamsi​​n Attenburrow PGDip (HealSci) candidate; RN

 Tamsin Attenburrow.JPG


  • Clinically based education
  • Clinical supervision
  • Musculoskeletal medicine
  • Burns
  • Anaesthesia / sedation in emergency
  • Minor injuries​​​

Speciality ​​Clinical Nurses (Clinical Coaches)

D​onna Brown PGDip (HealSci) candidate; RN



  • Preceptor programme
  • Cardio-respiratory 
  • Cardiothoracic
  • Mentoring and coaching​

​Nursing Support​ Team

Nurse C​​oo​​rdinator – ​Clinical Projects

Polly Gr​​​aing​​​er ​​PhD Candidate; MN (Clinical); DipHE Nursing (adult); RCompN;  


  • Clinical pathway development – working with HealthPathways​
  • Frequent attendees – developing individualised clinical management plans
  • Department and facilities development
  • Record management – handwritten and electronic
  • Resource development
  • Website development
  • Mass Incident Planning
  • MOH Certification and ACEM Accreditation coordination
  • PDRP Facilitator
  • Policy, standard, and procedure development support
  • Audit monitoring and support

Nurse Researcher – Joint appointment with the University of Otago Postgraduate Nursing Unit

Dr Sandra Ri​​​​​chardson PhD; Dip Soc Sci; PGDip Heal Sci; BA; RGON; 



  • Advanced nursing practice
  • Older persons health
  • ED workload and patient attendance
  • Evidence based practice and clinical governance
  • Cultural safety
  • Medico-legal and ethical elements of emergency care
  • Primary care and hospital care interface
  • Quality issues including nursing documentation, workforce skill mix and patient satisfaction
  • Supporting colleagues in research and audit endeavours
  • Publishing
  • PDRP assessor

O​​​ther Support Team Members

Reception Su​​pervisor

Carol Le Beau

Carol Le Beau.bmp

  • Clerical leadership including roster management
  • Co-ordination of clerical staff
  • Performance monitoring and quality control
  • Operational requirements

Personal Assistant to ​​the Clinical Director

John Gallagher


  • Secretarial assist to liaise with SMOs, RMOs and the Senior Nursing Team
  • Assists with rostering of RMOs and distribution of rosters
  • Answers general enquiries from staff
  • Arranges meetings and take minutes
  • Coordinates and types patient complaints and police reports
  • Coordinates computer training and orientation for new intakes of RMOs
  • Support the smooth running of the department

Administration ​​​Assistant to the Senior Nursing Team

Barb Allen


  • Diary management and filing for Nurse Manager
  • Attends to telephone enquiries
  • Prepares data and produces departmental statistical graphs and reports
  • Facilitates meeting planning as required, including team days
  • Takes minutes and providing administration support for departmental and hospital meetings
  • Coordinates and types patient compliment letters (including obtaining, tracking and refiling of clinical records)
  • Coordinates clinical record management for incident follow-up and management plan development
  • Supports educators to update education database
  • Monitors RN practicing certificates via the Nursing Council website and disseminating follow up letters as required
  • Enters nursing roster data into the payroll system when the Roster Support is unavailable
  • Coordinates with HR for recruitment processes
  • Coordinates nursing travel arrangement between ED and Orbit Travel

Equipment Coordin​​​ator

Kay Ratahi


  • Monitors stock levels of stationery, supplies and equipment
  • Orders stock as necessary
  • Receives and stores stock as it arrives
  • Coordinates fault management and monitors repairs
  • Liaises with Stores, Maintenance, Clinical and Precision Engineering, CH Labs, Information Services, Medical Illustrations, Infection Control
  • Facilitates equipment acquisition

Roster S​​upport

​Tracey Brown


  • Compiles the rosters for the senior nursing team, the nurses, hospital aides, the IV Technician and the ED Orderly
  • Compiles the draft shift staffing allocation
  • Orders nursing and hospital aide staff required to replace unplanned leave
  • Enters roster data into the payroll system
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Related Documents

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Page last reviewed: 22 June 2018