Patients & Visitors

Information for visitors to Canterbury hospitals and for patients using our health services including what to bring, your rights and information about visiting hospitals.​



What to bring to hospital

Information about what you need to bring with you to hospital including clothes and medication.


Hospital car parking

Information about car parking options at the Canterbury District Health Board hospitals.


Hospital Cafes

Find out more about the range of cafes available at Christchurch, Christchurch Women's, Hillmorton, Burwood and Ashburton...


Patient travel assistance

Patient travel Assistance for Canterbury District Health Board patients


Arriving at hospital

​​You will either be visiting one of our hospitals for an outpatients or other appointment or will be admitted to hospital as...


Your stay in hospital

Useful information about your stay in our hospitals, what happens when you are admitted, what to bring with you and our...


Visitors and Family

Information for visitors, including visiting hours and contact numbers for patient enquiries.


Going home

Information about being discharged from hospital, what happens with medications and follow-up outpatient appointments.



HealthPathways provides a patient management system that ensures a smooth flow of information that enables clinicians to care...


Eligibility for publicly funded health services

Some people in New Zealand don’t qualify to have these services paid for by the New Zealand Government and are required to pay...


Hospital Chaplaincy

The hospital chaplains are an integral part of the CDHB healthcare teams, and have been theologically and clinically trained to...


Ngā Ratonga Hauora Māori / The Māori Health Service

Ngā Ratonga Hauora Māori (The Māori Health Service) is available to help patients and whanau through their hospital journey...


Concerns about your care

Any concerns you may have about your care and treatment can be discussed with a number of people involved in your care and...


Compliments & Complaints

We welcome your feedback, please use our feedback form to send us a patient compliment or complaint.


When someone dies in hospital

When someone close to you dies, it is often hard to know what to do or where to turn for advice and assistance.



​​​​Volunteers are an important part of providing health services across Canterbury. The services they provide have become well...


Outpatient appointments

You may be required to attend a follow-up appointment in an outpatient clinic or other specialist clinics


Smokefree DHB

Canterbury DHB is committed to promoting good health and maintaining a healthy environment for our patients, staff and...


Free Public Wi-Fi

From October 2014 free public wi-fi internet access is ​available in many Canterbury DHB hospitals, find out how to access the...

Smokefree-Logo-colour.jpg All Canterbury District Health Board
facilities are smokefree. Find out more about our smokefree DHB

Smoking cessation advice is available from a number of trained staff in many areas, and who are able to assist you to become smoke free.

Need to know a health
term or an acronym?

Sometimes we use language about
your treatment which is only 
commonly understood by medical
professionals, and is not well known
by most other people.

Please ask us if you don't know what something means. You can either
ask your nurse or doctor or check our
Glossary of Health Terms and

Page last reviewed: 20 November 2017