What We Do
The Design Lab is a hive of activity with user groups, clinical staff, policy makers and business leaders – both national and international – visiting the facility to take advantage of the opportunity for ‘disruptive’ thinking that the Lab offers. “It’s a venue designed to foster engagement and innovation, between users, workers and suppliers to the health system,” says CDHB Business Development Manager Richard Hamilton. “The goal is that new ways of working are developed which inform the wider health system design process, even though they may challenge our traditional health views.”
Richard Hamilton – Business Development Manager
In a career with the CDHB spanning more than 10 years, Richard’s work has focused on service improvement initiatives such as Improving the Patient Journey; planning techniques; and health system engagement and development activity. Richard’s drive within the Design Lab is to link staff and public into the design process and enables the fusion of user and functional needs, work practice and work environment with design and innovation.
Developing facility designs also has to go hand in hand with looking at our future work methods and future clinical practice. It’s an opportunity to explore patient service experiences, the impact of technology, shifting staff expectations, and clinical interventions and care methods from a ‘whole health’ systems perspective. The Design Lab is a place to explore new ideas and concepts then test and validate these ideas. Richard encourages staff to take the opportunity to visit the Lab and explore the concepts being developed. In the coming months there will be regular Design Lab open days to enable staff to explore the different design activities across the Health System.
Nicky Topp – Nursing Director
Nursing Director Nicky Topp is the Nursing Lead for the Facilities Development and at the Design Lab. She supports nursing input into the functional design of the Christchurch build and advice to the Clinical leaders Group. Nicky’s nursing career spans New Zealand, Australia and the UK, and her subsequent training and experience as a business process analyst has equipped her with the skills to support the clinical teams and user groups through the design process. She says engagement with such wide groups of people means the end result will be beautiful hospitals that meet the needs of patients and staff.
Sandy Clemett – Change Champion, Allied Health
A registered dietitian, Sandy Clemett has worked at Christchurch Hospital for more than 20 years and feels passionate about getting the right facilities for Cantabrians for the future. Sandy trained at the University of Otago and has a postgraduate diploma in health management. She worked as a clinical dietitian
before taking up the role of Manager Nutrition Services. In the past two years she has worked in change management leading the development of a new Allied Health leadership framework for the Christchurch Health Campus. Sandy is committed to ensuring Allied Health has a voice in how the new space needs to be designed to enable the best therapy of patients in the hospital.